You’re offline. This is a read only version of the page.
Home
Verification of Service
Verification of Service
sw_contacthhcustomerwithupdates field is present multiple times on this form. Only first field will be rendered in the UI
Request for Service - Verification of Service
Clear lookup field
Launch lookup modal
Lookup records
×
Close
We're sorry, an error has occurred.
There are no records to display.
Your session has timed out. Please
sign in
again to continue.
Error completing request.
Loading...
Error
×
Close
We're sorry, an error has occurred.
*
Clear lookup field
Launch lookup modal
Lookup records
×
Close
We're sorry, an error has occurred.
There are no records to display.
Your session has timed out. Please
sign in
again to continue.
Error completing request.
Loading...
Error
×
Close
We're sorry, an error has occurred.
Premise Details
Search address by Postcode
*
Address of Premises to be visited
Address 1
*
*
Zip/Postal Code
*
*
Address 2
*
City
*
Address 3
*
Country/Region
*
UPRN
*
is_Premise_in_GIS
No
Yes
Premise
Clear lookup field
Launch lookup modal
Lookup records
×
Close
We're sorry, an error has occurred.
There are no records to display.
Your session has timed out. Please
sign in
again to continue.
Error completing request.
Loading...
Error
×
Close
We're sorry, an error has occurred.
Is the address of meter at which activity is to be carried out the same as address provided above?
Yes
No
Is there a Sensitive Customer at this Supply point?
No
Yes
Household RFS Details
Customer Details
Household Council Name
*
Clear lookup field
Launch lookup modal
Lookup records
×
Close
We're sorry, an error has occurred.
There are no records to display.
Your session has timed out. Please
sign in
again to continue.
Error completing request.
Loading...
Error
×
Close
We're sorry, an error has occurred.
Customer type
Clear lookup field
Launch lookup modal
Lookup records
×
Close
We're sorry, an error has occurred.
There are no records to display.
Your session has timed out. Please
sign in
again to continue.
Error completing request.
Loading...
Error
×
Close
We're sorry, an error has occurred.
Contact Name
*
*
Contact Number
*
Contact Email
*
*
*
Charging Period Start
*
Charging Period End
*
If you know the date you started/finished paying the charge which you are disputing please let us know.
Additional Details
Council Tax Reference
*
Request Summary
Property has a septic tank.
Property has a private water supply.
Property has a private water supply & septic tank.
Water/Waste is paid for by another party.
Property newly rated. Please confirm correct charges.
Charge needs to be added.
Challenge previous decision.
Other
Request Details
*
Looking for buying/selling of Property?
Yes
No
Beware - if you are looking for connectivity confirmation because you are buying or selling this property, this process may not produce the answer quickly enough for you. We recommend calling Scottish Water on 0800 0778 778 and requesting a Location of Mains and Services.
Contact Household Customer with updates?
Contact Household Customer with updates?
No
Contact Household Customer with updates?
Yes
HH Customer Form
*
*
Declaration
The information provided in this form is correct to the best of our knowledge and up to date at the date of submission.
Supporting Document Upload
Hidden
Work Item Type (Active)
Clear lookup field
Launch lookup modal
Lookup records
×
Close
We're sorry, an error has occurred.
There are no records to display.
Your session has timed out. Please
sign in
again to continue.
Error completing request.
Loading...
Error
×
Close
We're sorry, an error has occurred.
Date
*
ADI Company Name
Clear lookup field
Launch lookup modal
Lookup records
×
Close
We're sorry, an error has occurred.
There are no records to display.
Your session has timed out. Please
sign in
again to continue.
Error completing request.
Loading...
Error
×
Close
We're sorry, an error has occurred.
Channel
CRM Online
Portal
Email
API / Web Service
Bulk Upload
RFS Reference No.
*
Licensed Provider
Clear lookup field
Launch lookup modal
Lookup records
×
Close
We're sorry, an error has occurred.
There are no records to display.
Your session has timed out. Please
sign in
again to continue.
Error completing request.
Loading...
Error
×
Close
We're sorry, an error has occurred.
Status
No
Yes
RFS Request Originator
Household Customer
Business End Customer
Licensed Provider
Scottish Water
On Behalf of LP
Other
ADI
SW On behalf ADI
On Behalf of Council
Service Request Number
*
Case Reference No.
Clear lookup field
Launch lookup modal
Lookup records
×
Close
We're sorry, an error has occurred.
There are no records to display.
Your session has timed out. Please
sign in
again to continue.
Error completing request.
Loading...
Error
×
Close
We're sorry, an error has occurred.