HH_Report A Problem · Scottish Water

What type of issue is it?

Where is the leak?

Is the burst causing damage to a property?

Is this affecting your water supply?

What type of problem are you experiencing?

What is the colour?

Can you describe the taste/smell of the water?

Are your neighbours affected?

Is it from the cold kitchen tap?

How long has it been a problem?

How long has this been a problem?

Is this from your cold kitchen tap?

Are you aware of any activity in the street?

What type of problem are you experiencing?

Is this a recurring issue?

How long has this been a problem?

What is the location of the issue?

Where is the odour coming from?

How long has this been a problem?

Do you agree to our private statement?

What is the problem?

Is the cover still in proximity?

Is the cover in a traffic sensitive area?

Are there any markings on cover? (eg.FH,meter,etc)

Is there water at the cold kitchen tap?

Are you aware of any activity in the street?

How long has this been a problem? (Hours)

Please provide details of your enquiry

Please provide any additional information

Is anyone in the property currently experiencing covid19 symptoms or self-isolating? *

Is anyone in the property currently experiencing covid19 symptoms or self-isolating?

Address Line 1

Address Line 2

Address Line 3

City

Post Code

Customer Name

First Name

Last Name

Mobile Number

Landline

Parent Case(internal user only)

Upload Photo

Service

Service Reason

Premise

Y Coordinate

X Coordinate

Advise to customer

Latitude

Longitude

RFS Request Originator

Case Type

Customer

Origin

Contact Name

DMA

DMZ

Country/Region

WSZ Name

WOA Name